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Shipping Policies

General Shipping Information

All orders placed by 2 pm Monday through Saturday will be processed the same day and will ship the next business day. Any orders received after 2 pm Monday - Saturday, Sundays, or Federal Holidays (i.e. any day that the bank is not open) will be processed the next business day. You will receive another notification when your order has shipped. 

 

Tracking is provided for all orders shipped. Please be aware that there may be shipping delays outside of my control but please do notify me if there is a delay or issue with your shipment.

 

Domestic Shipping Rates and Estimates

There is a $9 flat rate shipping fee for all orders over $5 and currently ships via USPS and UPS.

**Please note that some carriers do not deliver to addresses written as a PO Box.**

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Local delivery 

Local delivery is available for all orders delivered within a 30-mile radius of Southaven, MS. Free local delivery is available for orders over $50. For any orders under $50, there is $3.50 charge for this service.

 

Deliveries are made on an as-needed basis until all deliveries are complete. You will receive an email confirming your delivery day and we will contact you via text message using the phone number you provided at checkout to notify you of an estimated arrival time on delivery day.

 

In-store pickup

You can skip the shipping and delivery fees with free local pickup at The Haberdashery on Mondays 1:30 pm-7 pm, and Tuesdays, Thursdays, and Fridays from 4 pm-7 pm.

 

International Shipping

At this time, I am not shipping internationally. I do expect to add this service so please watch this space for updates.

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Return Policies

I accept returns up to 15 days after delivery, shipping arrival (from tracking information), or pick-up time. The item must be unused and in its original condition, and we will gladly refund the full item amount. 

 

In the event that your order arrives damaged in any way, please email us as soon as possible at thehaberdasheryms@gmail.com with a subject line of damaged items with your order number and a photo of the item’s condition in the body of the email. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at thehaberdasheryms@gmail.com with the subject line of shipping.

 

I want to do everything we can to ensure that you're perfectly delighted with every product you purchase, every person you speak with, and every experience you have with us.

 

If you're not completely satisfied with your purchase, return your package in its original, unused, and uncut condition within 15 days from the delivery/pickup date for a refund, gift card, or exchange. Return shipping costs will be at the customer's expense, and we highly recommend using a shipping method that provides tracking information. You can also return the item(s) by bringing them to The Haberdashery instead of shipping them. To set this up, please send me an email at thehaberdasheryms@gmail.com.

 

When your order arrives, please look at your item(s) to verify you've received the order complete and undamaged. If your order is incorrect, damaged, or incomplete, please get in touch with us within 15 days from the delivery date at 678-334-3571 to help.

 

I believe that ordering fabric and quilting supplies should be just as much fun as quilting itself. If I ever fall short of that goal, please tell me. I value your friendship and trust above all.

 

TO RETURN AN ITEM, PLEASE:

 

Include your packing slip (or a copy) with the order number. Circle the item(s) you are returning. Remember to pack it securely. Return shipping charges will apply.

 

Returns should be directed to:

 

Miss Haberdashery

c/o Camille Miller

7550 Airways Blvd

Unit 1612

Southaven, MS 38671

 

Once I have the returned items, your refund will be issued in the same form of payment as you paid.

OUR SHIPPING POLICY

How It Works

This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!

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RETURNS AND REFUNDS

Everything You Need to Know

This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!

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WARRANTY INFORMATION

The Information You Need to Know

This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.

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PRIVACY AT MISS HABERDASHERY

All About Information Security

This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchased has been completed.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language, so they can shop with confidence, time and time again!

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